TABLE TALKS

Creating a Culture of Continuous Improvement

The secret to customer satisfaction? Creating a culture of continuous improvement.  Join us for a roundtable discussion on how to create a work environment that empowers your customer service team to deliver the best possible customer experience.
11/06/19 at 6pm
Palette SF, 816 Folsom St

About the Event

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CX Connections was established for one key purpose: to bring members of the CX community together. Our exclusive Table Talks series of intimate roundtables gives attendees the opportunity to drive the conversation along with other CX champions. Past topics have included innovation in the contact center, growing and scaling your front-line team, and using tech in CX.

Register now to secure your seat at the table. Here’s what to expect:

  • Exchange ideas with CX thought leaders
  • Network with industry peers
  • Shape the future of CX
  • And so much more!

What past Table Talks attendees had to say...

"Not what I was expecting, but in the best way! Loved the smaller size as well, really helped facilitate some great convos." 

"Great forum and lively and engaged discussion. Flowed well with excellent moderation of topics."

"I liked that it was an intimate experience - I think you were at the right number of people that made it helpful."

 

 

Agenda

6:00
-
6:30
Check-In
6:30
-
7:30
Table Talk Discussion
7:30
-
9:00
Dinner

Table Talk Leaders

ramon
Ramon Icasiano
SVP of Customer Experience, Earnin
emily
Emily Marcogliese
Head of Customer Service, thredUP

Previous CX Connections Attendees

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