At Stella Connect we believe that customer service agents who are happy in their jobs will deliver experiences that delight customers. That is why we have developed a people success platform that is designed specifically for customer service teams.
With Stella Connect, you’ll be able to harness agent-level customer feedback and deliver high impact coaching and QA programs. The results: agents who love their jobs, team leaders who are more empowered than ever before, and customers who build deeper relationships with your brand.
Come meet with our team in NYC as we walk you through how to utilize Stella Connect to empower your front-line teams, as well as take your teams to the next level with our Service Recovery and Micro-Coaching features.
